As with any business, the key to success is found in our people. Masters’ chauffeurs are all trained to not only be the conduit to a safe and successful transfer; they are our front line sales force. Through our sister company Metropolitan Limousine, Inc., the undisputed leader in ground transportation in Chicago’s downtown luxury market, Masters’ Chauffeurs have undergone numerous hours of training in the art of providing service and tactical defensive driving.

All chauffeurs are uniformed and are employees of the company, not subcontractors. Our equipment is owned, not leased. Hours of service are monitored for everyone’s safety.

Much of the reason you can find more reasonable prices in the marketplace is due to companies not accommodating their staff.  At Masters, we guarantee our chauffeurs a gratuity in addition to their standard hourly wage with every trip. This may cost a bit more to the client upfront, but ensures that our chauffeurs arrive early to their pickups and perform at the very highest levels.